Dashboard tour
What you can see and do on each page of the tenant dashboard.
The tenant dashboard is where people on your team manage your RideWiseCore account. Log in at /login with your billing contact email and password.
The dashboard is for managing your account. It can't dispatch rides or send agent locations. Only your backend can do that, using an API key.
Overview
Your home page after login.
- Service status banner: during the free trial, shows when it ends and how many days are left until you add a card. If the trial has ended, or there's no trial and no payment method, matching and tracking are blocked and the banner links to Payments. A Subscription cancelled banner appears if your subscription has ended. If your account was suspended for non-payment, the banner says so instead and links to Payments so you can retry.
- Usage: figures for the current billing period (calendar month, UTC):
- Matches: matches an agent accepted this period, compared with your plan's match allowance. Unmatched and cancelled requests don't count. The bar turns red when you go over, which means extra matches will be billed per 10 (from October 2026 usage).
- Peak agents: the highest number of agents online at the same time this period, compared with your plan's included capacity. The bar turns red when you go over, which means overage will be billed. See Billing & Plans.
- Billing trend: your invoice totals over recent periods.
API Keys
Issue and manage the keys your backend uses.
- Issue key: optionally enter a label, then click Issue key. The new key is shown once in a dialog. Copy it before you close the dialog. Issuing is disabled once the free trial has ended without a payment method, and while your account is suspended or cancelled; the page says why and links to Payments.
- Key list: each key's label, when it was created, and whether it's Active or Revoked. The Trial key created with your account has Show and Copy buttons; other keys were shown only once.
- Revoke: disables a key immediately. This can't be undone.
Full details: API keys.
Payments
Everything about your plan and billing.
- Plan: see your current plan and switch between Core, Pro and Elite. Changes take effect immediately.
- Payment method: the card on file. If there isn't one, add it here before the free trial ends, or to restore matching and tracking after it has ended.
- Estimated next bill (may increase): a live preview of your next invoice, built from your plan fee and the overage your usage has built up so far this month. The estimate can only go up before the period ends, because overage is based on your highest agent count and your accepted matches so far.
- Invoices: your billing history. Click View on any period to see its line items and payment status. A
failedinvoice has a Retry payment button that charges your current payment method again. - Cancel subscription: stops matching and tracking. Your data and account stay intact.
Account
- Change password: set a new password for dashboard login. You don't need your current password because you're already signed in.
Forgot your password? Use Forgot password on the login page. RideWiseCore emails a reset link to your billing contact address.
Who can use the dashboard
Each organisation has one dashboard login: the billing contact email chosen at sign-up. To share access within your team, use your organisation's normal process for sharing credentials, and change the password when someone leaves.