RideWiseCore
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Dispatch infrastructure for on-demand service businesses

Real-time matching and live tracking, as an API

RideWiseCore is the multi-tenant dispatch layer your business's backend calls to find the nearest available agent and track them live — so you don't have to build matching and tracking yourself.

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35msMedian match latency
99.95%Platform uptime
150+Businesses dispatching on RideWiseCore
2.4M+Location updates streamed daily

Everything dispatch needs, nothing you have to own

RideWiseCore never touches transaction records, payment details, or end-user identity — just the real-time state needed to match and track.

Real-time matching

Given a pickup location and type, we find and offer the request to the nearest eligible agent — with accept/decline/timeout escalation to the next candidate.

Live tracking

Agents stream location over WebSocket. We maintain live position and status per agent and fan updates out to your subscribed clients in real time.

Multi-tenant isolation

Every tenant's agent and location data is scoped to its own namespace. No cross-tenant reads or writes are possible at any layer.

API key management

Issue, rotate, and revoke API keys for your backend's service-to-service calls — from the operator dashboard or your own.

Tiered, predictable billing

A flat monthly base per tier covers an included peak-agent count and match allowance, with only overage metered. Unmatched and cancelled requests are always free.

How it works

Four calls between your backend and ours — nothing for end users or agents to install.

  1. 01

    Sign up and add payment

    Verify your email, add a payment method, then create an API key for your backend in the dashboard.

  2. 02

    Request a match

    Your backend calls the matching API with a pickup location and vehicle type.

  3. 03

    We find the agent

    The nearest eligible agent is offered the request, with automatic escalation on decline or timeout.

  4. 04

    Track live, get billed monthly

    Agents stream location over WebSocket for the length of the task. Usage is metered and invoiced each period.

About RideWiseCore

We started RideWiseCore after building the same matching and tracking system from scratch at three different on-demand businesses. It shouldn't take a dedicated team to ship dispatch — so now it doesn't.

Infrastructure, not a product

We build the matching and tracking layer so on-demand businesses can focus on their own product instead of maintaining dispatch logic.

Privacy by default

We deliberately never touch payments or end-user identity — only the location and status data required to make a match and keep it live.

Built for multi-tenant scale

Every tenant is isolated at every layer, so operators can run one franchise or a hundred on the same account without cross-contamination.

Four tiers, priced on agents and matches

Each plan includes a peak-agent count and a monthly match allowance. You only pay for matches an agent accepts.

Core
$49/ month
For testing integrations and small pilots.
150 peak agents included
$0.50 / agent beyond that
500 matches / month, then $0.50 / 10 matches
Get started
Growing operations
Pro
$199/ month
For businesses scaling past a pilot.
750 peak agents included
$0.35 / agent beyond that
2,500 matches / month, then $0.40 / 10 matches
Get started
Elite
$599/ month
For established regional operations.
3,000 peak agents included
$0.20 / agent beyond that
10,000 matches / month, then $0.30 / 10 matches
Get started
Enterprise
Custom
Custom pricing, set per tenant by an operator.
10,000+ peak agents included
Custom beyond that
35,000+ matches / month, then Custom
Get started

Enterprise pricing has no fixed rate — an operator sets a custom base fee, agent overage and match overage rate per tenant after it's created.

Trusted by teams who used to build this themselves

Dispatch and tracking infrastructure for businesses that would rather ship their product than maintain matching logic.

“We swapped our in-house matching cron job for RideWiseCore in a week. Accept/decline escalation alone cut our unfilled requests by half.”

LO
Lena OrtizOps Lead, Swift Courier

“I didn't want to hire an engineer just to keep a matching engine alive. RideWiseCore's API meant we shipped dispatch in our MVP instead of building it.”

MW
Marcus WebbFounder, CityHail

“Multi-tenant isolation was the deciding factor. We run every franchise location on one account and never worry about data bleeding across tenants.”

PN
Priya NandakumarCTO, FleetLoop

“The WebSocket tracking just works. Our customers see agent location update in real time and support tickets about 'where's my order' dropped overnight.”

DA
Diego AlvarezHead of Logistics, ParcelPronto

“Flat base plus metered overage made our unit economics predictable for the first time. We finally know what dispatch costs us per agent, per month.”

HK
Hana KobayashiProduct Lead, QuickCart Delivery

“We swapped our in-house matching cron job for RideWiseCore in a week. Accept/decline escalation alone cut our unfilled requests by half.”

LO
Lena OrtizOps Lead, Swift Courier

“I didn't want to hire an engineer just to keep a matching engine alive. RideWiseCore's API meant we shipped dispatch in our MVP instead of building it.”

MW
Marcus WebbFounder, CityHail

“Multi-tenant isolation was the deciding factor. We run every franchise location on one account and never worry about data bleeding across tenants.”

PN
Priya NandakumarCTO, FleetLoop

“The WebSocket tracking just works. Our customers see agent location update in real time and support tickets about 'where's my order' dropped overnight.”

DA
Diego AlvarezHead of Logistics, ParcelPronto

“Flat base plus metered overage made our unit economics predictable for the first time. We finally know what dispatch costs us per agent, per month.”

HK
Hana KobayashiProduct Lead, QuickCart Delivery

Frequently asked questions

Can't find what you're looking for? Contact us.

No. We only hold the real-time state needed to match and track — pickup locations, agent positions, and status. Transaction records, payment details, and end-user identity stay in your systems.

The offer automatically escalates to the next nearest eligible agent. Your backend doesn't need to manage retries or timeouts itself.

Yes. Every tenant's agent and location data is scoped to its own namespace, so there are no cross-tenant reads or writes at any layer.

Each tier has a flat monthly base that covers an included peak-agent count and a monthly match allowance. Beyond that, extra peak agents are billed per agent and extra matches per started block of 10. Only matches an agent accepts count; unmatched and cancelled requests are free.

Sign up and confirm your email with the 6-digit code we send, add a payment method, then create an API key for your backend in the dashboard. There's nothing for end users or agents to install.

Ready to plug in dispatch and tracking?

Sign up, verify your email and add a payment method, then create your first API key in minutes.

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Talk to our team

Questions about limits, enterprise pricing, or integrating RideWiseCore into an existing backend? Reach out and we'll get back to you within one business day.

[email protected]